Terms & Conditions

 

All content of this site, including text and images, are the property of Persephone Potions Limited and are protected by copyright law. Permission to reproduce any images or content must be sought from Persephone Potions prior to use.

 

All Persephone Potions Limited online prices are in New Zealand dollars (NZD). We reserve the right to alter prices for any reason at any time. 

 

Information and products on this website are not intended to diagnose, treat, cure or prevent any disease or condition. Please consult with a health care practitioner if you have a health concern or condition. If you know or suspect that you are pregnant; are taking prescription medication; or have any other medical condition, please consult a medical professional prior to using our products. 

 

Shipping & Delivery

 

Orders are processed within 1-3 days of being placed. Orders are processed on business days only- Monday to Friday during the hours 9am - 5pm (New Zealand date and time) 

 

If you have ordered an item that is not available or that is delayed, you will be notified via email, and will have the option of choosing a different product or receiving a refund.

 

Orders will be sent via New Zealand Post. Please allow 3-5 business days for delivery.

 

The cost of freight is $5 NZD.

 

There is an additional cost of $3 NZD for Rural Delivery. Please allow 4-6 days for delivery. 

 

We will send you an email to let you know that your products have been dispatched.

 

Orders over $90 NZD receive free shipping. 

 

 

International Shipping

 

Orders will be sent via International Air services. Please allow 7-14 days for delivery. 

 

The cost of freight is a flat fee of $12 NZD.

 

Orders over $120 NZD receive free shipping 

 

 

Return Policy

 

If you have received a product that is not what you ordered or faulty, please contact us and we will refund the cost or arrange a replacement item. 

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